Modesk adds an intelligent AI layer to your existing Freshdesk. Automate triage, draft responses, and cut costs by 66%.
Trusted by innovative teams
Connect your Freshdesk in 30 seconds and let AI handle the heavy lifting.
One-click OAuth. Modesk syncs your tickets and knowledge base in real-time. Your Freshdesk stays untouched.
Modesk analyzes history, learns patterns, and starts auto-triaging and suggesting responses instantly.
Resolve tickets 3x faster. Break even in 1-2 weeks, save $50k+/year ongoing.
AI categorizes and routes tickets to the right agent instantly.
One-click responses based on past successful resolutions.
Automatically builds a library of your best replies.
Track response effectiveness and customer satisfaction.
Resolve complex issues in seconds with AI assistance.
Cut your response time by 70% across the board.
AI drafts responses based on your best past tickets.
Handle 3x the volume without hiring more agents.
Stop paying per-agent fees. Get unlimited everything for one flat price.